FAQ

How long does shipping take?

Orders are processed within 1 to 3 business days and usually arrive 7 to 14 business days after you order. Shipping is free and tracked on every US order.

Will I have to pay import duties?

No. Duties and import fees are already included in our prices, so there's nothing extra to pay on delivery.

Will I get a tracking number?

Yes. As soon as your order ships we email you a tracking link.

Do you ship outside the US?

Right now we only ship within the United States.

What if my item arrives damaged?

Send us a photo and your order number within 30 days of delivery and we'll send a replacement or refund you in full. See our Refund Policy.

How do I wash microfiber towels?

Wash them on their own in warm water with a mild liquid detergent or a microfiber wash. Skip fabric softener and bleach, they clog the fibers. Tumble dry on low heat or hang to dry.

Which payment methods do you accept?

Major credit and debit cards, plus the express checkout options shown at checkout.

How can I contact you?

Use our contact form. We reply within 1 to 2 business days.